Questions, answered
Before you call, the honest answers.
How often do you visit?
Monthly, twice monthly, or a cadence built around your home through Estate Reserve. A monthly membership means one Stewardship Visit each calendar month, scheduled around weather and the property’s own risks — so the home is seen when it matters, not merely when the calendar says so.
Are you licensed and insured?
Yes. NJ Home Improvement Contractor #13VH14249900, fully insured and bonded, and FAA Part 107 certified for aerial property documentation, with per-flight drone liability coverage. Queen City Property Services LLC is also certified by the U.S. EPA as a Lead-Safe Certified Firm for purposes of Section 402 of TSCA — EPA Firm Certification NAT-F346490-1 — which matters here, where most homes predate 1978.
What do I actually receive?
A written report with photographs after every visit — what we saw, what we did, and what deserves attention next. The best reports are the quiet ones: all is well, and you never had to wonder.
What happens if you find a problem?
We document it, tell you plainly, and see the repair through — our own hands for work within our registered scope, licensed trades engaged where required. You are billed directly by the trade — QCPS never handles their money and never marks anything up.
We only use the house in summer — do we really need year-round care?
Winter is when a barrier-island house needs watching most: freeze events, nor’easters, and months of silence. January is precisely the point.
Do you offer winter-only or seasonal care?
Not every home needs a year-round membership. Three-month winter watch blocks, quarterly cadences, and shoulder-season arrangements are all available — quoted around your home’s own rhythm rather than forced into a tier.
Do you offer home watch?
Yes. We call it property stewardship, because a drive-by and a written report with photographs after every visit are not the same service. Each visit follows the same route in the same order, and you hear from us whether or not anything is wrong.
Do you work for businesses?
For a small number, yes. QCPS takes on select commercial clients on the island — retail, restaurant and office space — for the same painting, carpentry, trim and seasonal upkeep we do in homes. Kitchens, mechanical systems and anything needing a licensed trade go to the right specialist, exactly as they do on a residential job.
What does it cost?
Founding memberships begin at $180 per month. Project and repair work is quoted in writing before anything begins — no surprises, ever.